APA Style
TJIPTONO,Fandy. (2012).
SERVICE MANAGEMENT mewujudkan layanan prima (Ed.2).
Yogyakarta:
Andi.
Chicago Style
TJIPTONO,Fandy.
SERVICE MANAGEMENT mewujudkan layanan prima.
Ed.2
Yogyakarta:
Andi,
2012.
Text.
MLA Style
TJIPTONO,Fandy.
SERVICE MANAGEMENT mewujudkan layanan prima.
Ed.2
Yogyakarta:
Andi,
2012.
Text.
Turabian Style
TJIPTONO,Fandy.
SERVICE MANAGEMENT mewujudkan layanan prima.
Ed.2
Yogyakarta:
Andi,
2012.
Print.