APA Style
Tjiptono, Fandy, Gregorius Chandra. (2011).
Service, Quality & Satisfaction (3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2011.
Text.
MLA Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2011.
Text.
Turabian Style
Tjiptono, Fandy, Gregorius Chandra.
Service, Quality & Satisfaction.
3
Yogyakarta:
Andi,
2011.
Print.